Terms and Conditions

Please familiarise yourself with your Terms

Terms and Conditions for reservations:

 a) Deposits:

For Africamps your deposit is required in 24 hours of making your booking.

For Cottages - once you have confirmed your booking, you will be required to pay a deposit within 24 hours to secure your booking - Should we not receive your proof of payment, the booking will be opened.

  Banking details:

  Nedbank, Trinity Comforts - Current Account No. 1065772009

  Branch Code:  194842

Benoni branch

 b) Cancellations made 30 days prior to arrival will be refunded (less 10% handing fee) or transferred, if done          so in writing. Thereafter refunds or transfers will only be made if the site has been relet.

 c) No refunds or transfers will be considered for late arrivals or early departures.

 d) Arrivals after 17h00 should make arrangements prior to arriving  at Mackers and will be on a self check in basis

 e) Check in time is from 14h00 on arrival, to 10h00 on the day of departure.  Should you wish to arrive earlier or            leave later - kindly advise us so that we may endeavor to accommodate you in this regard.

 f) Credit cards, debit cards and cash, are all accepted on site.  Cheques are not accepted.

g) Should there be inclement weather conditions, no refunds will be considered.

 RULES AND CONDITIONS:

 1.) Bikers are welcome!  

2.) No excessive noise, drunkenness or fireworks will be tolerated.

3.) No music is permitted – you are entering a place of peace and tranquility.

4.)  No noise after 8 pm

5.) No speeding in the resort (15km/h).

6.) No glass or alcohol allowed into the river.

7.) No pets allowed.

8.) Minors making use of any of the facilities must be under adult supervision.

9.) All residents and their visitors are taken to have read and accepted all the conditions  above and will have        to sign an indemnity form on arrival.

INDEMNITY:

THE COMPANY AS WELL AS COMPANY DIRECTORS AND ITS MANAGEMENT ACCEPTS NO RESPONSIBILITY FOR ANY DEATHS, INJURY, OR ILLNESS SUSTAINED OR SUFFERED BY ANY PERSON, OR THEFT, LOSS OR DAMAGE TO PROPERTY, OCCURRING WITHIN OR ARISING FROM A VISIT TO THE RESORT HOWSOEVER CAUSED AND WHETHER DUE TO THE NEGLEGANCE OF THE COMPANY, SERVANTS, CONTRACTORS, AGENTS, OR ARISING FROM THE USE OF ANY FACILITY.

NO DAY VISITORS ARE PERMITTED

Prices Include 15% VAT

All tariffs quoted from 14h00 - 10h00 daily

 Prices are determined by the resort management and tariffs are subject to change without prior notice.